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612 Rigsbee Avenue, Durham, NC 27701Tuesday – Friday: 9 a.m. – 7 p.m. · Saturday: 8 a.m. – 5 p.m. · Sunday and Monday: ClosedTuesday – Friday: 9 a.m. – 7 p.m.(919) 555-0111

Questions people ask first

Do I need a consultation?

New clients do. It takes 30 minutes and happens before any cutting, pressing or color. Returning clients can book most services directly.

How long will my appointment take?

Every service on the menu shows its time. Longer services, like a silk press or color, take several hours, so plan your day around it.

Do you work with my hair type?

We work with coily, kinky and curly hair of every pattern and length. If something is outside what we do, we'll tell you before you book.

What should I bring?

Tell us what has been on your hair, bring photos of styles you like, and bring products you want us to use. Come as you are: we wash it.

How does a deposit work?

Services marked "Deposit to book" take a deposit that goes toward your service. The amount shows when you book.

What if I need to cancel or I'm running late?

Please give us 48 hours to cancel or move an appointment. If you're running late, call or text and we'll fit in what the time allows, or rebook.

Do you do a patch test?

Color and some smoothing products can call for one, following the maker's directions. We tell you when you book.

Can I bring a child or a friend?

Children are welcome when they are having a service. One guest can wait with you, so the room stays calm.

How much will it cost?

It depends on your hair, the time and your stylist's level, and it shows when you book.

How do I look after it between visits?

A satin scarf at night, a slow wash day and a wide comb cover most of it. Your stylist will tailor the rest to your hair.

Still have a question?

Text or call us, or send a message.